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December 12 2017

    Detalles de Empleo

Oferta de trabajo: Collections Analyst:

La descripción del trabajo.:

Oferta de trabajo:
Req ID: 19101

Job Family: 5250

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices : then Sabre is right for you It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description 13;

Collections Team

We are part of the Sabre Finance Team At Collections, we team up with our stakeholders to achieve portfolios recovery goals, increase payments rate, driven by process efficiency by the hand of teamwork to fulfill our objectives. Cross functionality is very important to our team, so you get to learn about different teams processes, different markets and business units (travel agencies, hotels and airlines/ airports), which increases your business knowledge, makes your job much more interesting, varied and increases your career development opportunities.

General Description

As Collections Analyst you work from financial data to manage the status of delinquency accounts that have past due balances, and determine best collection actions to be taken (calls, email or mail contacts, payment plan, debt recovery negotiation, writing off, credit memos requests and business case outlining for leadership decision making).

You get to interact with the Billing Teams, Cash Applications, Legal, Sales teams and Accounting as internal customers. All of them have collections related matters to work on, and that helps you develop a good network within our organization.

Front Office Negotiation Collectors who achieve their goals by analyzing the account status from a financial and operational perspective, customers profile and impact rate on the portfolio and therefore triggers collections efforts communicating directly with customers, with the use of negotiation methodology adding value to our service and providing a great customer experience.
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Job Requirements 13;

EDUCATION: Minimum High School Bachelors Degree or equivalent.

Qualifications

:Fluent English language (oral and written) is required for this opening. Any other language (particularly Portuguese) is considered a plus.
:Effective language and communications skills and willingness and ability to reach out to customers by phone or email and negotiate payment while maintaining excellent customer service manners.
:Previous experience in call center a plus.
:Accounting skills/background or accounts collections experience will be considered a plus.
:Excel skills with filters and pivots are needed
:SAP, iCRM, SalesForce and SharePoint systems knowledge will be considered a plus
:Be able to use procedures and good judgment when working individually
:Be able to handle an important workload effectively and meet aggressive deadlines
:Organizational skills and prioritization are key to the role of a collector
:Attention to detail and ability to keep a dynamic pace of work
:Excellent follow up / research skills
:Self:motivation, engagement, and drive for results are a must
:Willingness to work in a team environment and contribute to build the best working environment with a positive attitude.
:For Data Management role, at least one of the following at an experienced user level are required: SQL, .net, Visual Basic, Access, Excel, SharePoint 13;

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At Sabre, we are fortunate to have the resources of a large company paired with the culture of a startup. Our company culture includes casual work environments, employee amenities, flexible work arrangements, and exceptional learning opportunities. And, you will be su

Detalles de empleo

Localización del trabajo
   . Uruguay

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Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: Treinta y Tres
Tipo de empresa Empleador
Día de envío: 2017/12/07 / Viewed 7 times
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